Open position: Service Coordinator, Rellingen, Germany

Triton-Evac GmbH is looking for a Service Coordinator We are now looking for a Service Coordinator to strengthen our global service functions. The job is based in our Rellingen office in Germany. In this role you will need to communicate fluently in English (written/spoken). The daily work includes communication with our global service network, customers and travel providers. You would have a global role and report to the Global Service Manager. Key responsibilities: • Supporting customer from initiation of the service request until completion. • Plan services in optimized utilization of our resources ensuring that timelines are met. • Making travel arrangements for our service technicians. • Taking care of customers needs (internal and external). • Creating sales orders to our ERP system and invoicing. • Providing customer with quotes or rates (as necessary) and completing service request documents. • Arranging materials required for site on timely manner (both stock items and purchase items). • Co-operation with project management, sales and service providers worldwide. Required skills and experience: • 1-3 years of experience in customer service. • A customer- and service-oriented approach. • Interest towards technical issues. • Excellent communication and organizational skills. • Ability to plan and prioritize workload. • Precise to details. • Prior experience in ERP system (preferably IBS Enterprise). • Fluency in English. • Prior experience in marine business considered as an advantage. We offer you an interesting and challenging position in a global organization. The tasks provide an opportunity to further develop your professional competencies. For additional information about the position, please contact Miia Pokkinen, Global Service Manager, tel. +49 151 2014 5998 on Thursday 18 August between 9-11 am or Monday 22 August 9-12 am. For additional information about our company, please, visit en.evac.com. Submit your application and your CV by email to HR-triton@en.evac.com, by August 28, 2016, at the latest. Please also state the position you are applying for on the subject line. Cleantech Solutions. Anywhere.