Open position: Service Coordinator, Rellingen, Germany

Triton-Evac GmbH is looking for a Service Coordinator

We are now looking for a Service Coordinator to strengthen our global service functions. The job is based in our Rellingen office in Germany. In this role you will need to communicate fluently in English (written/spoken). The daily work includes communication with our global service network, customers and travel providers. You would have a global role and report to the Global Service Manager.

Key responsibilities:
• Supporting customer from initiation of the service request until completion.
• Plan services in optimized utilization of our resources ensuring that timelines are met.
• Making travel arrangements for our service technicians.
• Taking care of customers needs (internal and external).
• Creating sales orders to our ERP system and invoicing.
• Providing customer with quotes or rates (as necessary) and completing service request documents.
• Arranging materials required for site on timely manner (both stock items and purchase items).
• Co-operation with project management, sales and service providers worldwide.

Required skills and experience:
• 1-3 years of experience in customer service.
• A customer- and service-oriented approach.
• Interest towards technical issues.
• Excellent communication and organizational skills.
• Ability to plan and prioritize workload.
• Precise to details.
• Prior experience in ERP system (preferably IBS Enterprise).
• Fluency in English.
• Prior experience in marine business considered as an advantage.

We offer you an interesting and challenging position in a global organization. The tasks provide an opportunity to further develop your professional competencies.

For additional information about the position, please contact Miia Pokkinen, Global Service Manager, tel. +49 151 2014 5998 on Thursday 18 August between 9-11 am or Monday 22 August 9-12 am. For additional information about our company, please, visit

Submit your application and your CV by email to, by August 28, 2016, at the latest. Please also state the position you are applying for on the subject line.

Cleantech Solutions. Anywhere.